iDriveWell ("we," "us," or "our") operates the website idrivewell.ca. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
- Personal information you provide: your full name and phone number when you submit our contact form.
- Usage data: pages visited, time spent, browser type, device type, and referring URL. This data is collected automatically through cookies and similar technologies.
- Business information: details about your driving instruction business that you share with us during onboarding or support conversations.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiry and schedule a discovery call.
- Provide, maintain, and improve our marketing services.
- Send you service-related communications (e.g. monthly performance reports).
- Analyze website usage to improve user experience.
- Comply with legal obligations.
3. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your data with:
- Service providers: third-party tools we use to deliver our services (e.g. advertising platforms, analytics, and email/SMS providers). These providers are bound by their own privacy policies.
- Legal requirements: if required by law, regulation, or legal process.
4. Cookies and Tracking
Our website may use cookies and similar technologies to understand how visitors interact with the site. You can control cookie preferences through your browser settings.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When you cancel your service, we delete your data within 90 days unless a legal obligation requires us to keep it longer.
6. Data Security
We implement commercially reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
7. Your Rights
Under applicable Canadian privacy legislation (including PIPEDA), you have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal information.
- Withdraw consent for data processing at any time.
To exercise any of these rights, contact us at the details below.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top. We encourage you to review this page periodically.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please reach out:
- Website: idrivewell.ca
- Contact page: idrivewell.ca/contact